Have Concerns Regarding a Prisoner?
If you are concerned about the safety, health or wellbeing of a prisoner, please contact us in the following ways:.
Safer Custody hotline voicemail box: 020 8317 5593 or
Please be aware these three accounts are only accessed at irregular intervals between the hours of 08:30 – 17:00 Monday to Friday
Out of hours and weekends or for urgent issues please contact our main telephone number: 020 8317 9777. This will allow you to be diverted to the most suitable area to manage your query.