Address

HMP Thameside
Griffin Manorway
Thamesmead
London
SE28 0FJ (SE28 0AA by SatNav)

Telephone Number

020 8317 9777

Have Concerns Regarding a Prisoner?

If you are concerned about the safety, health or wellbeing of a prisoner, please contact us in the following ways:.

Email: Thameside.FACT@serco.com

Safer Custody hotline voicemail box: 020 8317 5593 or

Email: Safercustody.Thameside@serco.com

Please be aware these three accounts are only accessed at irregular intervals between the hours of 08:30 – 17:00 Monday to Friday

Out of hours and weekends or for urgent issues please contact our main telephone number: 020 8317 9777. This will allow you to be diverted to the most suitable area to manage your query.